laki55 Privacy Policy

This Privacy Policy (hereinafter "Policy") is issued by laki55 (hereinafter "laki55", "we", "us" or "our") and applies to all personal data processed in connection with your use of the laki55 online gaming platform accessible at laki55.cam and its associated mobile-optimised interfaces (collectively, "the Platform").

laki55 is an English-language online gaming platform developed for Pakistani users, offering cricket betting, sports wagering, live casino, slots and instant-game products, with all balances displayed in Pakistani Rupees (PKR). In providing these services, laki55 necessarily collects and processes certain personal data relating to users located in Pakistan and other jurisdictions.

This Policy explains in plain, accessible English:

• what categories of personal data laki55 collects;
• the purposes for which that data is used;
• the legal bases upon which processing is carried out;
• with whom data may be shared;
• how long data is retained; and
• the rights you hold in relation to your personal data and how to exercise them.

By creating an account on laki55 or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and may request account closure through our support channels.

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data or online identifier.
• "Processing" — any operation performed on personal data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, dissemination, restriction or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For data collected through the Platform, laki55 acts as Data Controller.
• "Data Processor" — a third-party entity that processes personal data on behalf of laki55, subject to contractual data-processing agreements.
• "KYC" — Know Your Customer; the process of verifying a user's identity and age as required for anti-money-laundering compliance.
• "Cookie" — a small text file placed on your device by a website or platform to store information and facilitate site functionality.
• "User / You" — any individual who accesses or uses the laki55 Platform, whether as a registered account holder or a visitor.

laki55 collects the following categories of personal data in connection with the provision of the Platform and its associated services:

laki55 does not intentionally collect sensitive personal data categories (such as racial or ethnic origin, health data, religious beliefs or biometric data) except where strictly required for identity verification in the KYC process. Where such data is collected, it is handled with additional safeguards and its use is strictly limited to its stated purpose.

laki55 collects personal data through the following means:

• Direct submission: When you create an account, complete KYC verification, contact our support team or submit any form on the Platform, you provide personal data directly to us.
• Automated technical collection: When you access the Platform, certain technical and usage data is collected automatically through cookies, server logs and similar tracking technologies. This includes your IP address, device information and browsing behaviour on laki55.cam.
• Third-party verification providers: When you undergo KYC verification, identity data may be cross-referenced with third-party identity-verification services under contractual data-processing arrangements.
• Payment processing: Transaction references are received from payment intermediaries in the course of processing deposits and withdrawals. This may include references to familiar Pakistani payment methods where applicable.

laki55 processes personal data on the following legal bases, as applicable to each processing activity:

• Performance of a Contract: Processing necessary to register your account, operate your account, process deposits and withdrawals and deliver the gaming services you have requested.
• Legal Obligation: Processing required for compliance with applicable anti-money-laundering (AML) obligations, KYC requirements and other regulatory duties imposed on the operator by its licensing jurisdiction.
• Legitimate Interests: Processing carried out in pursuit of laki55's legitimate interests — including fraud prevention, platform security, responsible gambling monitoring and platform improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications or non-essential cookies, where consent is obtained explicitly. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

laki55 uses personal data for the following purposes, each of which is underpinned by one or more of the legal bases described in Section 5:

• Account management: Creating, maintaining and securing your laki55 account, including password resets and credential authentication.
• Service delivery: Processing bets, settling wagers, operating casino games, managing bonuses and processing deposits and withdrawals in PKR.
• Identity verification (KYC): Verifying your identity and age as required before processing withdrawal requests and as a continuing AML obligation.
• Fraud prevention and security: Monitoring for unusual account behaviour, detecting and preventing fraud, cheating, money laundering or other prohibited conduct as defined in the Terms & Conditions.
• Responsible gambling: Monitoring gaming behaviour to identify potential signs of problem gambling; applying limits or restrictions where appropriate; managing self-exclusion requests.
• Customer support: Responding to support queries submitted via Live Chat, Help Center or email — in English or, where available, Urdu.
• Legal and regulatory compliance: Fulfilling obligations under applicable laws and the operator's licensing requirements, including record-keeping obligations.
• Platform improvement: Analysing usage patterns, session data and technical logs to improve the platform experience for Pakistani users — including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
• Marketing communications (with consent): Sending promotional information about laki55 offers, bonuses and platform updates, where you have provided consent to receive such communications.

laki55 does not sell, rent or otherwise transfer your personal data to third parties for their independent commercial or marketing purposes. Personal data may be shared with third parties only in the following defined circumstances:

• Service providers and data processors: Third-party entities engaged by laki55 to provide specific operational services, including identity verification providers, payment processors, platform technology providers, game content providers and cloud infrastructure operators. Such parties act as Data Processors under contractual agreements that require them to handle data in accordance with this Policy.
• Regulatory and legal authorities: Where required by law, regulation, court order or the lawful request of a competent authority in the operator's licensing jurisdiction, laki55 may disclose personal data to the relevant authority.
• Fraud and AML investigations: Where laki55 has reasonable grounds to suspect fraudulent activity, money laundering or other criminal conduct, relevant data may be disclosed to appropriate authorities or specialist investigation services.
• Business transfers: In the event of a merger, acquisition, restructuring or sale of assets, personal data may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

laki55 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation. The following general retention principles apply:

• Active account data: Personal data associated with your account is retained for the duration of your account's active status plus a defined period following account closure, to comply with AML and regulatory record-keeping requirements.
• KYC and identity verification records: Retained for a minimum period following account closure as required by the operator's licensing jurisdiction's AML obligations. These periods are typically five or more years from the date of account closure or last transaction.
• Transaction records: Financial transaction records, including deposit and withdrawal history in PKR, are retained for the period required by applicable financial regulations.
• Marketing and communication data: Retained until you withdraw consent or object to processing, following which it is deleted or anonymised within a reasonable timeframe.
• Technical and usage logs: Typically retained for a shorter rolling period for security monitoring and platform improvement purposes, unless a specific event (such as a fraud investigation) requires longer retention.

Upon expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous so that it can no longer be associated with an identifiable individual.

Subject to applicable law and the specific circumstances of your request, you hold the following rights in relation to your personal data processed by laki55:

To exercise any of the above rights, please contact laki55 support through Live Chat or via email at the address stated in Section 16 of this Policy. laki55 will respond to valid data-subject requests within a reasonable timeframe and without undue delay.

Please note that certain rights may be limited where laki55 has an overriding legal obligation to retain or process data — for example, AML record-keeping requirements that mandate retention of KYC documents beyond account closure. laki55 will explain any such limitations when responding to your request.

laki55.cam uses cookies and similar technologies (such as pixel tags and local storage) to operate the Platform effectively, analyse usage patterns and where applicable, deliver relevant promotional content.

The following categories of cookies are used:

• Essential Cookies: Strictly necessary for the Platform to function. They enable core features such as session management, account authentication and cashier functionality. These cookies cannot be disabled without impairing platform operation.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use laki55.cam. This helps us understand which features are most popular and where improvements can be made for Pakistani users across different devices and connection types.
• Functional Cookies: Remember your preferences such as language settings and currency display (PKR) to improve your experience on subsequent visits.
• Marketing Cookies (with consent): Where you have provided consent, these cookies may be used to present relevant promotional content about laki55 offers. You may withdraw consent at any time by adjusting your browser settings.

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies will impair the functionality of the Platform. Please refer to your browser's help documentation for guidance on cookie management.

laki55 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These include:

• TLS/SSL encryption for all data in transit between your device and the Platform;
• Encryption of sensitive data at rest on secure servers;
• Role-based access controls limiting internal access to personal data to authorised staff only;
• Regular security assessments and monitoring of platform infrastructure;
• Two-factor authentication options for user accounts;
• Session timeout controls to reduce exposure from unattended sessions.

While laki55 takes its security obligations seriously, no online platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorised access to your account, contact laki55 support immediately through Live Chat.

laki55 is an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18 (or such higher minimum age as is required by the operator's licensing jurisdiction). The Platform is strictly off-limits to minors.

If laki55 becomes aware that it has inadvertently collected personal data from a person under the minimum age, that data will be deleted promptly and the associated account will be closed without refund of deposited funds where terms have been violated.

If you are a parent or guardian and believe your child has provided personal data to laki55 without your knowledge, please contact support immediately through Live Chat or email.

As an online platform serving Pakistani users from a licensing jurisdiction outside Pakistan, laki55 may transfer personal data to servers and processors located in countries other than your country of residence. Where such transfers occur, laki55 takes appropriate steps to ensure that the receiving jurisdiction or entity provides an adequate level of protection for personal data, consistent with applicable data protection standards.

Such steps may include contractual safeguards such as standard data protection clauses incorporated into agreements with data processors. By using the Platform, you acknowledge that your personal data may be transferred and processed outside of Pakistan.

The laki55 Platform does not include external hyperlinks to third-party websites. However, game content provided by technology partners may operate within the Platform environment under their own terms and privacy practices.

laki55 is not responsible for the privacy practices or content of any third-party service provider operating within the Platform. Users are encouraged to review the relevant terms and privacy documentation of any third-party services they encounter.

laki55 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform functionality. When material changes are made, laki55 will endeavour to notify registered users via the email address on their account or by displaying a prominent notice on the Platform.

The "Last reviewed" date at the top of this Policy indicates when it was most recently updated. Your continued use of the Platform after any update constitutes acknowledgement of the revised Policy. If you do not accept the revised Policy, you should cease using the Platform and request account closure through our support channels.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact laki55 through the following channels. We aim to respond to all privacy-related enquiries within a reasonable timeframe.